If you’re having trouble linking your bank account, there could be a few reasons behind it:
- Unsupported Bank Account Type: Jobble only supports transactional bank accounts that allow money to be deposited. Non-transactional accounts won’t work.
- Typo in Bank Account Number: Small mistakes in your routing or account number can cause payment failures. Double-check your account details and re-enter them carefully. If needed, contact your bank to confirm the correct direct deposit account and routing numbers.
- Prepaid Debit Cards: If you’re using a prepaid debit card, you must link it using the account and routing numbers, not the card number.
Using a Prepaid Debit Card or Paycard
If you prefer not to use your regular debit card or bank account, you can opt for a prepaid debit card. Here’s what you’ll need:
- Account Holder Name: Your full name
- Bank Name: The bank that issued the prepaid card
- Account Number: The number associated with your prepaid card
- Routing Number: The routing number associated with your prepaid card
If you encounter difficulties when submitting your payment information, we recommend re-entering the details to ensure there are no typos. This should help resolve the issue.
Need more help? Please reach out to our support team at support@jobble.com.
