How to Prevent No-Shows

By Julia Ryder
December 12, 2016

If you own a business or you’re in charge of hiring, you’ve probably experienced your fair share of employee no-shows. No one in the industry likes no-shows, yet they affect all types of events, big or small. The next time you post on Jobble, use this as a guide to ensure the people you expect to show up, actually show up.

Why do they happen?

The absence is completely legitimate. From severe weather to family emergencies, until you’ve contacted no-shows, you really don’t know the reason behind their absence. It’s possible that it’s completely legitimate.

Plans have changed. This is one of the more popular excuses. Think about your schedule and how often it changes (usually daily). If a Jobbler was absolutely sure that they’d be available for a position three months ago, maybe it no longer works with their schedule.

Evaluate your hourly rate. Sometimes it’s hard to arrive at a specific pay that’ll lock down your applicants. Our advice? Create an attractive and competitive pay rate that sets your position apart from others in the industry. In order to ensure attendance, it doesn’t hurt to confirm with your Jobblers that they’re okay with your hourly rate in a follow-up conversation.

Enthusiasm decreased. It’s important to keep your Jobblers motivated and excited about the job. Orientations and training sessions are a great way of doing this. Face-to-face encounters answer any questions Jobblers may have and also boost morale!

Transportation limitations. From car troubles to limited public transportation, without a good transportation network, applicants can have a hard time trying to get to work. There’s nothing you can do to prevent their car from breaking down, but sending directions that include public transportation routes can significantly reduce their travel frustrations.

Steps you should take to prevent no-shows

Confirm every shift. As soon as you pick a candidate for your position, reach out to her and confirm that she’s available to work. Reiterate the hours and location just to make sure that she properly understands the logistics of the position. Touch base 24 hours and 15 minutes before each shift. Better yet, make your life easier and communicate any additional information about your job position in real-time on Jobble Messenger.

Consider adjusting your hours. If you’re having a hard time finding applicants that can make it to your shift because the hours are either too short or too long, find a happy medium and adjust to their frustrations. You can always split up longer shifts to reduce the commitment on the Jobbler’s end.

Set up a standby list. This won’t prevent no-shows, but even with the best of intentions, things can come up and you always want to be prepared. If a Jobbler tells you she isn’t going to be available 24 hours before, it’s not a bad idea to have a list of people to count on.

Depend on your staff

Keeping all of these tips in mind, create a strategy that works for you. We try our best to supply you with the most qualified applicants for the job, but we can never predict their attendance. With that being said, it never hurts to over communicate and prepare for every job you post.

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